Warranty Support

At Digiteq.com, we are committed to ensuring the quality and reliability of our products. Our comprehensive warranty support provides you with peace of mind, knowing that your purchase is protected. If you encounter any issues with our products, our warranty service ensures that you receive prompt and effective assistance. For any inquiries or support, our dedicated phone support team is readily available to help you.

General Service Policy for Products Sold by Digiteq Ltd

In order to serve the warranty products as fast as possible with maximum quality, we advise strictly following the instructions mentioned in the warranty card of the product.

Welcome to the service policy page for products offered by Digiteq Ltd. We strive to provide high-quality products and reliable service to our customers. To ensure the best service experience, Digiteq Ltd works exclusively with authorized sellers and official service centers, as mentioned in the warranty card provided with the product, whether in printed or electronic form.

Service Process

Product Warranty:

  • Each product purchased from Digiteq Ltd comes with a warranty card. This card contains information about the warranty period and the terms of service.
  • The warranty card can be in printed or electronic form and is an integral part of the purchase. It includes detailed information about the product, brand, model, serial number, and date of purchase, as well as the authorized service centers for each specific product.
  • The warranty card describes the warranty conditions in detail. Please follow the product usage instructions and familiarize yourself with the warranty terms and authorized service centers for specific products.

Service Needs:

  • For any service needs, customers should contact the authorized service centers mentioned in the warranty card.
  • We work exclusively with these centers to ensure the quality and reliability of our service.

What to Do When You Need Service

  • In case of a service requirement, the customer should contact the nearest authorized service center listed in the warranty card.
  • Follow the instructions provided in the warranty card to ensure the proper and swift handling of your service request.

Service Instructions:

  • When contacting the service center, present the warranty card and a description of the problem.
  • Follow all the instructions given by the service center to ensure your product is serviced promptly.

At Digiteq Ltd, we are committed to providing the best service for products sold by Digiteq. To guarantee the quality and efficiency of the service, please use only the authorized service centers mentioned in the warranty card. This will help us provide you with fast and reliable assistance for any need that arises.

If you need help, do not hesitate to contact us. Thank you for choosing Digiteq Ltd.

1784 Sofia, Mladost-1 39-4-3, Bulgaria
+359 2 974 09 00


My order hasn't arrived yet. Where is it?

 You can track your shipment using the tracking details and courier name we provided after dispatch. If you need further assistance, please don't hesitate to contact us.

Do you deliver on public holidays?

Yes, at Digiteq.com we do deliver on public holidays, following the schedule of our courier partners. Please refer to their specific holiday schedules for more details.

Do you deliver to my postcode?

Yes, at Digiteq.com we deliver to your postcode. During checkout, simply provide your postcode and the delivery price will be calculated based on it.

Is next-day delivery available on all orders?

Yes, next-day delivery is available for most orders in Bulgaria, Romania, and Mainland Greece. Orders placed before 15:00 EET will typically be delivered the next working day, in accordance with the courier's schedule. If you specifically need next-day delivery, we suggest contacting us to confirm.

What are the delivery options?

At Digiteq.com, we provide delivery directly to your address and to courier picking points. Depending on your destination, there may be additional delivery options available.

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At Digiteq.com, our core strength lies in assisting you to select the perfect tech for both your daily life and business needs. We serve as your guide, analyzing the best of technology and utilizing modern tools to identify the ideal tech solutions for you, ranging from high-performance servers for your business to tiny, fun gadgets for your personal use. Our commitment is to make you happy by ensuring you choose and use the right technology at the right time. Our extensive online platform is filled with the latest in tech products, including advanced laptops, tablets, PCs, and a broad spectrum of accessories and peripherals. We focus on enhancing your experience with user-friendly and cutting-edge gadgets, whether for personal enjoyment or professional advancement. Explore our diverse range of high-quality tech solutions, all tailored to fit your lifestyle and budget. At Digiteq.com, you'll find the best of technology, thoughtfully curated to meet your individual needs and business objectives